The ticket and audio guide reviewed: 3.8 from 165, and what the audio guide actually covers
The score, and what the ten written reviews say
The listing rates 3.8 from 165 ratings, and its written reviews — six five stars and four fours — average 4.6.
The reviews below are ten from a sample of 165, and they tell you what those reviewers were thinking about.
Christina expected a description of the frescoes. The listing agrees with her.
“The chapel was great! I expected the audio guide to include a description of the frescoes, which it didn't.”
The listing calls the product a “Digital audio guide for Padua city”, and the seven tracks on its own page are a city tour: the university, Piazza delle Erbe, the chapel among them. It is a guide to Padua with a chapel track in it rather than a commentary on Giotto’s walls.
Read it the other way too, because it is the same fact and the opposite verdict. Christine — a different reviewer on the same listing, one letter apart— liked exactly that breadth: “The audio guide sent in advance and the tickets provided by the organizer are very well done and don't just cover the chapel but encompass all of Padua's iconic monuments.” If you want Padua, this is a reasonable way to get it. If you want the frescoes explained while you are standing under them, it is not designed for that. What is on those walls, in the order you will meet it, is on the frescoes.
Martina’s booking did not reach the ticket office
“Unfortunately, for the first time, the booking with Get Your Guide didn't work out. My name was not registered at the Scrovegni Chapel ticket office. The barcode on the ticket was not valid at all.”
She still gave five stars. Hers is the only review on this site that describes a reservation failing at the door. The operator does not sell for the same day, so there is no counter to fall back on when a barcode fails at nine in the morning. What to do about that, including the operator’s own contact centre and its hours, is on booking.
Reviewers describe a film before the visit.
Five of the ten written reviews here mention watching something before going in. Christine calls it a film, Vittorio and Marzio call it a video, and two more describe it in passing. Reviewers differ on how long it runs.
What the operator does publish is the shape of the visit. Be at the air-conditioned waiting room five minutes before the time printed on your ticket. A maximum of twenty-five people are admitted per visit. The doors open once on entrance and once on exit, to stabilise the interior microclimate. Visits last about fifteen minutes. This listing states a duration of thirty minutes, and the difference between the two numbers is the waiting room and, by reviewers’ account, whatever is shown in it (how long the visit lasts).
Two people could not find the way in
“A bit difficult finding the entrance, however, when you are greeted and sent to the chapel, very organized with exact timing of arrival, very important.”
“Good, but the meeting point directly in front of the chapel, and not at the square, could be described more clearly.”
Andrea dropped a star for it. Peter did not. Both are describing Piazza Eremitani, which is a large square with one door that matters, and both are describing it on a product where nobody meets you. If you are buying the ticket rather than a guide, read getting there the night before.
What the listing adds, and where to compare
The operator sells this chapel itself, at its own published price, and the comparison with this listing is set out in full — as a table, with the unit in every cell — on tickets.
The listing gives you a booking already made, sent to you the day before — a real help on a chapel that does not sell on the day — and an audio guide the listing itself describes as being for Padua city.
What works
- The one way to hold a chapel slot on its own, for readers who would rather prepare beforehand than be talked through it
- Somebody else makes the reservation on a chapel that never sells for the same day, and the tickets arrive the day before
- The same admission covers the Eremitani Museum and Palazzo Zuckermann every day except Mondays, and two reviewers say the museum is worth the time
- Ten written reviews and none of them below four stars
- The audio guide covers the city as well as the chapel, which one reviewer counts as a bonus rather than a fault
Worth knowing
- 3.8 against the guided visit’s 4.7, while the ten written reviews are all four or five stars
- The audio guide is described on the listing as being for Padua city, and a reviewer who expected the frescoes explained did not get that
- One reviewer’s booking was not registered at the ticket office and her barcode did not work
- Two reviewers had trouble finding the entrance, and nobody meets you
- The listed duration is thirty minutes; the operator says the visit inside lasts about fifteen
Who should buy this one
Somebody who has read about the frescoes already, wants the room rather than the commentary, and would like the reservation handled. Somebody who wants Padua in their ear for the rest of the day, which is what this audio guide actually is. If instead you want the walls explained while you are under them, every guided listing here does that and the guided visit has the deepest record behind it. If you would rather hold the slot and read up beforehand, this is the listing for it, and tickets sets it against the operator’s own tariff.
Most-reviewedGuided Tour of Giotto's Scrovegni Chapel
Capped at tenPadua: Small-group walking tour with the Scrovegni Chapel
After darkPadua: Evening Tour with Admission to the Scrovegni Chapel
Frequently asked questions
Why is the Scrovegni Chapel ticket and audio guide rated 3.8?
3.8 sits 0.9 below the guided visit's 4.7. The ten written reviews are all four or five stars and average 4.6. What the written reviews do explain is the audio guide, the entrance, and one booking that was not registered at the ticket office.
Does the audio guide describe the frescoes?
The listing calls it a “Digital audio guide for Padua city” and describes seven tracks covering the university, Piazza delle Erbe and the chapel. A reviewer, Christina, wrote: “The chapel was great! I expected the audio guide to include a description of the frescoes, which it didn't.” Her expectation and the listing's own wording point the same way. If you want the walls explained on the spot, that is what the guided listings are for.
Is the Scrovegni Chapel ticket cheaper direct from the operator?
The operator sells this chapel itself and publishes its own tariff. The comparison with this listing is on tickets, where the figures appear as a table with the unit in every cell, alongside a reviewer's own view of the difference.
What happens if the booking is not registered at the chapel?
One reviewer here describes exactly that: her name was not registered at the ticket office and the barcode on her ticket was not valid at all. Because the operator states that same-day reservations cannot be made, there is no counter to fall back on. Carry the confirmation and the operator's own contact details; the booking page has the contact centre's hours and what “sold out” actually means at this address.